Introduce the Felix ecosystem

ABOUT THE FELIX ECOSYSTEM

Connecting resources – Developing sales networks – Bringing Vietnamese products to global markets.

The Felix Ecosystem is developed by Felix Technology Solutions Joint Stock Company to connect manufacturers, suppliers, business buyers, distribution partners and service providers, supporting the development of domestic and international sales channels.

At the heart of the ecosystem is Felix.store, a B2B2C e-commerce and digital trade promotion platform. Through its digital platform and partnership network, Felix helps participants find one another, exchange requirements and collaborate on business opportunities.

1. Our Direction: A Global Product Consumption Ecosystem

Felix places market demand and sales effectiveness at the centre of its activities. Technology, communication, training and supporting services are brought together to help businesses reach customers, organise sales and serve buyers.

The ecosystem aims to create a continuous cycle: understanding demand, connecting supply, presenting products, facilitating transactions and gathering feedback. Market insights help suppliers improve their products and prepare for future opportunities.

2. Participants in the Ecosystem

  • Manufacturers and suppliers: Businesses, cooperatives, household businesses and other eligible trading entities that provide products, quality information and supply capabilities.
  • Business buyers and distribution partners: Trading companies, dealers, retailers and purchasing organisations that communicate requirements, select suppliers and develop markets.
  • Consumers: Customers who purchase, use and provide feedback on products, helping guide improvements in quality and service.
  • Business referral partners: Individuals and organisations that introduce suppliers, purchasing needs and cooperation opportunities under applicable programmes or agreements.
  • Supporting service providers: Partners providing technology, communication, training, logistics, payment, inspection or import and export support within agreed scopes of cooperation.

3. Key Activities and Services

3.1. E-Commerce and Trade Promotion

Felix.store supports the presentation of storefronts, products and supply capabilities, connecting purchasing enquiries, quotations and relevant B2B and B2C trade activities.

3.2. Livestreaming and Product Communication

We support product presentations through digital content and livestreaming, combining online activities with product displays, trade fairs and business events.

3.3. Sales Training and Market Development

We guide sellers in preparing product information, managing storefronts, communicating with buyers and strengthening their digital sales skills.

3.4. Digital Transformation Consulting

We advise businesses on technology applications suited to their scale and needs, linking digitalisation with management, sales and business performance objectives.

3.5. Access to Financing Partners

We help introduce business financing needs to suitable financial partners. Assessment, approval and financing remain the responsibility of the financial provider under its own terms.

3.6. Import and Export Support

We connect participants with international trade opportunities and relevant service partners. Product standards, documentation, payment, transport and import and export procedures are determined for each contract.

4. Connecting Online Activities with Real-World Trade

Felix develops an O2O model combining online and offline activities, connecting digital storefronts with trade fairs, exhibitions, product display locations and business matching sessions.

Products presented at an event can continue to be explored, discussed and promoted through Felix.store. Likewise, enquiries originating online can lead to in-person meetings, supplier visits or direct negotiations.

5. Principles of Cooperation

The Felix Ecosystem values transparent information, clearly defined responsibilities and long-term cooperation. Each participant is responsible for its own products, services and commitments. The scope of work, fees and benefits are defined by applicable policies or specific agreements.

6. Join the Felix Ecosystem

FELIX TECHNOLOGY SOLUTIONS JOINT STOCK COMPANY
Website: https://felix.store
Email: info@felix.store
Hotline: +84 933 661 122

The Felix Ecosystem – Connecting together, developing markets together and creating lasting value together.